It's a real shame because there's nothing else at the same price point with the same decent FFB, but the combination of poor build quality and disgraceful customer service means that you're asking for disappointment if you do business with them. I'd previously also had to return the CSW 2.5 and the Shifter SQ for repair. I only bought the stuff in June and I'm going to have to take them to court to just get what's right and proper. I've got €1200 of Fanatec kit that is unusable because they lost the piece I had to send back for repair (Universal hub) and are denying all responsibility, saying it's my own fault, which it absolutely isn't. Their customer service is scandalous, and their customer service people are the most ignorant, arrogant and dismissive people I've ever had the misfortune to deal with. I Love fanatec.but I hate this whole ordeal they have put me through! Also I bought the Forza xbox1 because I missed relaxing with a controller etc.and I figure since the CSW is xb1 compatible I might as well complete the circle.īut it WILL go faulty sooner or later (Google 'Fanatec fail'), and when it does you're screwed. I now.HOPEFULLY have the clubsport SQ/H shifter in the mail.in a month I will order the clubsport base and then at the end of October *Hopefully* I will order the clubsport pedals v3 and the xbox one gt wheel. In their e-mail response they said the paypal has worked for many.so today instead of using THEIR credit card process, I used the paypal but used my CREDIT CARD which I have been using the entire time trying to order that was giving me errors.worked. In my experience from getting the CSR *forza* wheel* and elite pedals, it was just delayed and delayed, when following a Fanatec product you will notice they push the date back multiple times.įanatec products are GREAT! It's just the whole process of getting it that makes it so miserable. Either way enjoy the new gear - what's next on the shopping list? I've ordered many a product and apart from the base which I knew I had to wait for everything else shipped out fairly fast and the site worked for me.Ĭonsidering you worked it out within an hour of posting this thread I doubt they made an improvement to the sites backend, maybe they did, who kows. Originally posted by rudski:Don't know what to say I guess not everyone has the same experience with the website.
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